Appointments

To book an appointment:

At Westongrove we offer two types of appointments:

  • On the day urgent appointments.
  • Pre-Bookable routine appointments – for those patients who want to book more than two days and up to four weeks ahead.

Urgent Appointments

Should you require an urgent appointment and there are no routine appointments available that day, the receptionist will ask for your contact number and the duty doctor or a practice nurse, or most appropriate healthcare professional will call you back with advice or a time to come into the surgery. The majority of practice nurse appointments are pre-bookable.

Pre-Bookable Appointments

There are also appointments which you may pre-book up to four weeks in advance to see the doctor of your choice (subject to that doctor being available). This option is helpful if you need to plan ahead.

Signposting

Westongrove operates a system called ‘Signposting’. This is a software programme used by the reception team that has been written by the Doctors. It points a patient towards the most appropriate member of the clinical team based upon their current ailment / reason for wanting to book an appointment. Therefore when you contact the surgery our reception staff will ask you why you would like to book an appointment and it is most helpful if you can give them a reason.

Appointment times

Aston Clinton Surgery

Bedgrove Surgery

  • Appointments are normally between 8.00am – 11.00am and 3.40pm – 6.00pm.

Bedgrove Surgery also provide a Childrens Surgery Monday to Friday. There is no need to make an appointment, we just ask that the child is booked in at reception by 8.50am. The child will then be seen by a member of our clinical team as soon as possible. This service is for acute ailments, and is not suitable for ongoing problems.

Wendover Health Centre

  • Appointments are normally between 7.40am – 1.30pm and 2.00pm – 5.50pm.
  • Dispensary opens at 8.30am except Saturdays when it is open between 9.00am – 11.00am (except bank holiday Saturdays).
  • Please see dates that the practice will be closed for training.

Named Accountable GP

All current and new patients registered with Westongrove will be allocated a named GP.

If you would like to express a preference as to which GP you are assigned, we will make reasonable efforts to accommodate this request.

Your accountable GP is responsible for your overall care at the practice, however you can still access care from our whole clinical team.

If you would like to know the name of your accountable GP, please ask at the reception desk.