Accessing Care and Support

Care Advice Bucks

Care Advice Buckinghamshire is a centralised website designed to support adults requiring care, their carers, and families. It provides tools to:

  • Find and evaluate local care services
  • Access post-hospital and home support
  • Understand and manage the financial aspects of care
  • Locate transport options, public health info, and wellbeing support
  • Keep carers informed and offer practical supports
  • Report concerns and access emergency guidance

There are extensive downloadable guides and fact-sheets, plus a responsive helpdesk. It’s part of Buckinghamshire Council’s efforts to empower residents to plan, access, and manage adult care effectively!

Bucks Care Services Directory

The Bucks Care Services Directory contains information for adults looking for care or support, whether you are paying for it or receiving support from Bucks council.

Staying as independent as possible is important to everybody. This directory contact information about the care and support services available for enable you to do this when remaining at home, moving into a house with care scheme, or within a care home or care home with nursing.

If you think you need more formal care and support, arrange an assessment with the local adult social care department to establish your specific needs. This is free, irrespective of your income, and available to all those who appear to need care and support. The assessment will determine whether you are eligible for financial support.

Diabetes Prevention Programme

“Healthier You” NHS Diabetes Prevention Programme

This is a free, nine-month behaviour‑change programme designed to support adults at high risk of developing type 2 diabetes. It focuses on sustainable lifestyle change—covering healthy eating, physical activity, weight reduction, stress management, and blood sugar control—to significantly lower diabetes risk outcomes

What You’ll Learn & Experience

Healthy eating guidance: portion control, food groups, understanding food labels, managing fats and sugar

Personalised physical activity plans for all fitness levels

Weight loss strategies (if needed) and monitoring to improve blood sugar levels

Education on diabetes: what it is, how it develops, and its impact on health

Stress & emotional wellbeing support

Through goal-setting, peer or coach support, and celebration of milestones, you’ll work alongside others aiming for healthier lifestyles

How to Join…

You can self refer for this service! You will need the following information – all of which can be found on your NHS App!

  • NHS number
  • Height
  • Weight
  • Your recent blood sugar level (HbA1c) with the date taken

Register as a Carer

Caring for someone can be exhausting and overwhelming – physically, emotionally and financially. But support is available. Registering as a carer with us is one way to access this support.

Why Register as a Carer?

If you register as a carer, it will enable us to support you in your caring role. What is offer can include the following:

  • Annual Health Checks
  • Annual Flu Jab and Covid-19 Boosters as advised
  • Access to a Social Prescriber who may be able to support you in your caring role
  • SIgnposting to other services that could help, such as support groups, days centres and respite care for the person you look after
  • Help with advanced care planning for the person you care for
  • Support with applying for assessment and benefit such as the carer’s assessment, carer’s allowance and blue badge parking

How to Register as a Carer

Do I have to Register as a Carer to Access Support?

You do not have to register as a carer to access support and benefits such as a carer’s assessment, young carer’s assessment or Carer’s Allowance. However, if you do register, you may be offered support with these applications and assessments.

Sexual Health and Contraception

Thinking about contraception or need a sexual health review?

bSHaW Sexual Health Clinic

bSHaW offers a free and confidential sexual health service for people of all ages. Whether you need advice, testing, or treatment, the service is here to support your sexual health in a safe and understanding environment.

Services include:

  • STI testing and treatment
  • Full sexual health screenings
  • Contraception advice and provision (including IUDs)
  • Emergency Contraception
  • Pregnancy testing and support
  • Access to the free condom scheme

The clinics are staffed by friendly, sensitive professionals who understand that you may feel nervous or unsure—your comfort and confidentiality are always a priority.

You can access bSHaW services in two ways:

Walk-in at your local clinic in Aylesbury.

Book an appointment by calling 0300 303 2880

NHS Pharmacy Contraception Service

If you’re already taking the contraceptive pill—or looking to start for the first time—you can now access it through a confidential consultation at a participating local pharmacy.

The NHS Pharmacy Contraception Service offers a convenient and discreet way to get your oral contraceptive pill, without needing to book a GP appointment.

Eligible patients can:

  • Start or continue the contraceptive pill
  • Be referred by their GP for an annual pill review
  • Receive expert advice and ongoing support from trained pharmacists

This service helps you manage your contraception safely, easily, and close to home.

Participating Pharmacy near you…

Consult Pharmacy (HP20 1JR) – CLICK HERE to book your appointment! (Face to Face Appointment)

Wendover Pharmacy (HP22 6EA) – CLICK HERE to book your appointment! (Face to Face Appointment)

Jardines Pharmacy CLICK HERE to book your appointment! (Telephone Appointment – have your BP and weight to hand)

Book a Blood Test

If your GP has asked you to book an appointment for a blood test you can book this at any of our three sites (Wendover, Bedgrove or Aston Clinton).

How do I book an Adult Blood Test?

Book Your Appointment (patients aged 16yrs and above):

  • You can book a blood test by speaking with a member of our reception team on 01296 320384
  • Completing the online services form – click on the ‘Nurse Appointment‘ tile, then ‘I have been advised by a clinician to request a blood test

If you would like to have your blood test taken elsewhere, you have the option of booking in at the hospital blood clinics. You can book in at either Stoke Mandeville, Wycombe or Amersham Hospitals.

IMPORTANT: Please only book a blood test if you have been advised to do so by a clinician. If not, the blood test cannot be carried out.

How do I book a Child Blood Test?

Book Your Appointment (patients aged under 16yrs):

You can book a blood test by booking in at the specialist paediatric hospital blood clinics. You can book in at either Stoke Mandeville or Wycombe Hospitals.

Numbing cream can help reduce pain during a child’s blood test by temporarily numbing the skin at the injection site. This can make the procedure less painful and distressing for the child, potentially easing their anxiety and fear. Please ask us to prescribe numbing cream if needed.

Below is a useful video on how to apply the numbing cream before your child’s appointment.

IMPORTANT: Please only book a blood test if you have been advised to do so by a clinician. If not, the blood test cannot be carried out.

Do I Need to do Anything to Prepare for my Blood Test?

Typically no… however, your GP will advise you if there are any special instructions you need to follow before your blood test. Depending on the type of test, you may occasionally be asked to:

  • Fast before the test: This means avoiding all food and drink (except water) from midnight before your appointment. Fasting helps ensure that what you eat or drink does not affect your test results.
  • Pause certain medications: You might be asked to temporarily stop taking specific medications if there is a possibility they could influence the test outcome.

If you have a fear of needles or find it difficult to give a blood sample, please inform the nurse. They will understand and do their best to support you throughout the process.

Important: Please only book a blood test if you have been advised to do so by a clinician. If not, the blood test cannot be carried out.

When Does the Practice Perform Blood Tests?

The practice conducts blood tests every weekday (excluding days we are closed) in the morning.

In most circumstances we can only conduct blood tests in the morning as the samples are transported to the lab shortly after midday.

Pharmacy First

Self refer to a pharmacy to get treatment for seven common conditions without the need for a GP appointment. 

What is Pharmacy First…

The NHS now makes it easier to get help for common medical conditions through Pharmacy First. Community pharmacists can treat patients without needing a visit to the doctor, allowing for quicker access to care and appropriate medicines (such as antibiotics) for minor illnesses. It is a free service.

You don’t need to wait to see your doctor and you don’t need an appointment.

The service can be used to treat the following conditions:

Your Options…

Face to Face Consultation

  • Your local community pharmacist is able to treat the above conditions
  • You can simply walk in and request a face to face consultation – click here to find you nearest pharmacy

Video Consultation

  • ‘My Local Surgery’ is a company who offer video consultations with a pharmacist for the above conditions
  • click here to book a video consultation on their platform

NHS Abortion Care

Self Refer for Abortion services

NUPAS

NUPAS (National Unplanned Pregnancy Advisory Service) is our local service providing abortion services that also meet their patient’s contraception and sexual health needs. They believe that individuals have a right to choose and access outstanding, holistic abortion care. Their independent clinic network is a safe environment, with teams of friendly and kind specialists.

Drugs & Alcohol Support

Self Refer for Drug and Alcohol support

One Recovery Bucks

One Recovery Bucks is our local support service for those impacted by their own or someone else’s use of alcohol and drugs. They provide a confidential, free and easy-to-access service to anyone living in Bucks.

At One Recovery Bucks, they believe individuals are capable of changing their lives for the better. They are committed to help you do this by providing high quality, evidence-based services.

If you are concerned and looking for some advice or support then please call or refer yourself online.

Self Referral for Physiotherapy (MSK)

Self Refer for NHS Physiotherapy services

Practice Plus Group MSK

Physiotherapists provide a wide range of services for any joint/muscle/ligament associated pain, sports injury rehabilitation, women’s health physiotherapy advice and treatment.

Practice Plus Group MSK is the provider of NHS physiotherapy in our area. If you are 16 years old or over, you can now refer yourself to a local NHS physiotherapy service directly thorough our new self-referral service – there’s no need to get a GP appointment first. Patients under the age of 16 years old will need a GP referral.

How to self refer?

You can self-refer for physiotherapy by completing this form. Then send it back to practiceplusgrp.music-referrals@nhs.net or post it to: Unit 2, The Merlin Centre, Cressex Business Park, Lancaster Rd, High Wycombe, Bucks, HP12 3QL

Support with Mental Health Problems (Adult)

Self refer for NHS psychological services to help you cope more effectively with your depression and anxiety

Self Refer for NHS Psychological Services

Bucks Talking Therapies

NHS Buckinghamshire Talking Therapies (formerly Healthy Minds) is an NHS psychological service which was established in 2008. They have helped thousands of people each year cope more effectively with their depression and anxiety.

They offer you a range of free NHS, tried and tested psychological therapies which follow a stepped care model. We use this model to decide which type of treatment is currently most clinically appropriate for you.

What are your treatment options?

After you self-refer, you will undergo an assessment, after which your treatment options and next steps are discussed with you. For more details on the treatment options available at NHS Buckinghamshire Talking Therapies, please visit their Getting Help page.

Qwell

Qwell is a free online space where adults (18 and over) in Bucks can find help and support for their mental wellbeing.

Explore helpful articles, videos and podcasts whenever it suits you. There’s also a journal to help you track your thoughts and feelings, plus a goal tracker to set personal goals and see how you’re getting on.